Klarna - Assistance

Having problems with your Klarna order?

No problem! Good that you tried to contact us. 

Our team of highly qualified customer service representatives is available around the clock!

Send us an email at info@milovani.com e and we will not only offer you the best solutions, but also up to 5x faster response times* than if you contacted Klarna directly!

*Based on a survey of more than 500 customers in June 2022, our specialized Klarna team solves problems up to 5x faster than contacting Klarna directly.

If you want to return your product, have problems with your order or have not yet received your order even though you have to pay the Klarna invoice.

Please send us an email to info@milovani.com or fill in our contact form before contacting Klarna. This way we can solve your problem much faster and easier.

Klarna's average response time is on average four times as long, which means it will take longer to solve your problem.

 

Extend the Klarna payout period step by step:
Open the Klarna app on your smartphone.
Click on "Pay" at the bottom.
Click on "Extend payment due".
Click on "Confirm".
Your payment term has now been extended by 30 days.
What do I have to do if I want to return my order?

Send us an email at info@milovani.com and our friendly support team will be happy to help you and ensure a hassle-free return. There is no need to contact Klarna, it just takes longer to get your money back.

What should I do if the product I received is not the quality I expected?

Send us an email at info@milovani.com and our support team will be happy to help you and ensure a smooth return of your ordered products. It is not necessary to contact Klarna as this would cause complications and take us longer to resolve your issue.